Privacy Policy

At , your privacy is of utmost importance to us. We cherish the relationship we have with our customers and are committed to safeguarding your personal information. This Privacy Policy outlines the types of personal data we collect, the methods we use to collect it, how we utilize your information, your choices regarding data sharing, and the steps you can take to reach out to us regarding our privacy practices. Additionally, we detail the security measures we have implemented to protect your information.

Important Notice: does not sell or rent any personal information from our database to third parties.

1. Information We Collect

We gather personal information from various sources to better serve you. This information may be collected when you:

  • Subscribe to our newsletter
  • Make a purchase
  • Register at our store
  • Participate in a giveaway endorsed by our brand
  • Complete our skin diagnostics

Specifically, we may collect the following types of information:

  • Identity and Contact Information: Includes your name, date of birth, phone number, email address, shipping and billing addresses, tax identification number, purchase history, interactions with our customer support team, favorite products, skin type, and skin concerns.

  • Transaction Information: Depending on your chosen payment method, we may collect details such as the name of your bank, card type, partial card number, or associated account information.

  • Technical Information: This includes your Internet Protocol (IP) address, login data (excluding passwords), browser type and version, location and time zone, language preferences, operating system, and access platform whenever you intentionally access our website.

  • Marketing and Communication Preferences: Your preferences regarding receiving marketing communications from us and your preferred methods of contact.

  • Social Profile Information: Public information related to your social media profiles and the social networks you use.

2. Information You Provide

You may choose to provide personal information to us in various ways, such as:

  • Participating in promotions
  • Making purchases on our website or through our social media pages

The personal information you may provide includes:

  • Name, gender, phone number, email, age, date of birth
  • Address, tax number, registration name
  • Purchase history, product preferences
  • Skin condition and concerns
  • Contact information of friends you wish us to reach out to
  • Content you intentionally share, such as videos, photos, reviews, articles, comments, location data, and friends lists

3. How We Use Your Information

We may use the information you provide to:

  • Personalize communications and marketing efforts
  • Promote products that align with your interests
  • Offer services tailored to your preferences
  • Access your purchase history for maintenance or to assist with inquiries
  • Locate your purchases
  • Update your data with your consent
  • Respond to your questions
  • Process and invoice your purchases
  • Provide support before, during, and after purchases
  • Send invitations to special events

Additionally, we may use your information for other purposes with specific notice at the time of collection.

4. Cookies, Server Logs, Web Beacons, and Analytics

Cookies: We use cookies to store information about your visits to our site, enabling us to recognize you on future visits. These small text files help enhance your browsing experience by remembering your preferences, such as language and currency, and retaining items in your shopping cart.

Web Beacons and Pixels: These are used to track your interactions with our website and emails, helping us understand user behavior and improve our services.

Google Analytics: We utilize Google Analytics to monitor page views, navigation paths, and other details of your visit to enhance our website’s functionality.

Social Media Integration: We integrate tools from platforms like Facebook, Twitter, YouTube, Instagram, and Pinterest to allow you to share products and content with your friends. These services use cookies to record profile and login information and to facilitate interactions between our store and social networks.

Server Logs: Our web server logs may collect additional information, such as referring web pages and your device’s IP address.

Opting Out: When you visit a site that uses cookies, you will be notified and given the option to accept or reject them. While not mandatory, rejecting cookies may limit access to certain features on our site.

Note: You can opt out of being tracked by Google Analytics by installing the browser plugin available at https://tools.google.com/dlpage/gaoptout.

5. Newsletters and Text Messaging

Text Messages: If you choose, you can provide your phone number to receive text messages from containing product information, event updates, beauty and makeup tips, and promotions. Approximately four messages are sent per month through our automated texting system. This service is entirely free of charge.

Newsletters: By subscribing to our newsletter, you will receive emails about our current campaigns, promotions, offers, beauty tips, online events, articles, discounts, and greetings. These emails are sent automatically via our newsletter service. To tailor the newsletter content, we access your preferences, location, time zone, email, and name. You can expect to receive around two newsletters each week. This service is free.

To unsubscribe from text messages or email newsletters, please contact us at [email protected].

6. Sharing Your Data

  does not sell or rent your information to third parties. However, we may share your data with the following entities as part of our business operations to provide our online products and services:

  • Payment Processing Partners: Including banks, payment service providers, distributors, and carriers that assist in processing your purchases.

  • Service Providers: Such as marketing agencies, advertising partners, and website hosting services that help manage our online platform.

  • Tax Authorities: As required for invoicing your purchases.

Additionally, your information may be disclosed as required by law, through legal processes, by law enforcement authorities, or to prevent fraudulent or illegal activities.

7. Protecting Your Personal Information

employs appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All information you provide is stored on secure servers. We use SSL (Secure Sockets Layer) software to encrypt payment-related information, ensuring maximum security and preventing potential fraud. Additionally, all payment transactions are processed automatically by PayPal (depending on your chosen payment method), meaning does not store any personal or banking data related to your transactions.

However, please be aware that no security system is infallible. While we strive to protect your data, we cannot guarantee absolute confidentiality under all circumstances. We are committed to continually updating our security measures to maintain the integrity and confidentiality of your information.

8. Data Retention

We retain your information for as long as you have an account with us or as long as necessary to provide our services. Due to legal obligations, fraud prevention, misuse, or to comply with our Terms and Conditions, we may retain certain essential data even after you close your account or cease using our services.

9. Withdrawing Consent

You have the right to withdraw any consent you have previously given us or to object to the processing of your personal information at any time for legitimate reasons. We will honor your preferences moving forward. Please note that withdrawing consent may restrict your ability to use certain products or services. To review, update, or delete your personal information, please email us at .

10. Reviewing, Updating, and Modifying Personal Information

In accordance with applicable laws, you may request access to the personal information we hold about you, request corrections to any inaccuracies, and request the blocking or deletion of your information when appropriate. Access rights may be limited under certain local legal requirements. We may take reasonable steps to verify your identity before granting access or making corrections.

To review, change, or delete your personal information, please contact us at .

11. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you via email. Please check back regularly to stay informed about updates to our Privacy Policy.